Last Updated: 03/14/2026
At BrightSpot Labs, accessible from https://brightspotlabs.com/, the privacy of our clients, visitors, and the families and students we serve is a priority. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following types of information:
- Contact information including name, email address, and phone number provided when you schedule a call, contact us, or engage our services
- Information about your child or student including age, grade level, academic goals, and educational history shared voluntarily during our consulting engagement
- Payment information processed securely through third party payment platforms
- Website usage data collected automatically including IP address, browser type, pages visited, and time spent on the site
2. How We Use Your Information
We use the information we collect to:
- Provide, deliver, and improve our education consulting services
- Communicate with you about your engagement, appointments, and service updates
- Send newsletters or educational resources if you have opted in
- Analyze website usage to improve the user experience
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information for advertising purposes.
3. Information About Minors
BrightSpot Labs takes the privacy of children seriously. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. All information about minors is collected solely for the purpose of delivering our education consulting services and is shared only with the parent or legal guardian of the minor, or as required by law.
If you believe your child has provided personal information without your consent, please contact us immediately at hello@brightspotlabs.com and we will promptly remove it from our records.
4. Third Party Platforms
BrightSpot Labs uses the following third party platforms to deliver services. Each platform has its own privacy policy governing the data they collect:
- Google Workspace, Google Meet and Google Calendar for scheduling and virtual appointments
- Maia Learning for student college planning and portal access
We encourage you to review the privacy policies of these platforms directly. BrightSpot Labs is not responsible for the privacy practices of third party platforms.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at hello@brightspotlabs.com. We will respond to your request within 30 days.
8. Washington State Privacy
BrightSpot Labs is based in Washington State and complies with applicable Washington State privacy laws. If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: hello@brightspotlabs.com
- Phone: 425-243-3533
- Mailing Address: 14201 SE Petrovitsky Road, Ste. A3 PMB #154, Renton, WA 98058